What are the system requirements to use SignalRGB?
The following are required to use SignalRGB:
- Operating system: Windows 8 64-bit or newer
- Hard drive space: 500 MB
- Recommended chipset*:
Intel Z170 or newer (Dual channel systems)
Intel X99 or newer (Quad channel systems)
* CPU with AVX2 support required.
What is SignalRGB?
SignalRGB is an industry-first RGB gaming software that allows users to experience and control lighting across all RGB products with one comprehensive solution (for both Whirlwind FX products and third-party peripheral products). Users also can get access to SignalRGB’s content library of audio visualizers, idle effects along with the brand’s growing library of game integrations offering deep effects and limitless customization on all the top games.
What devices are supported by SignalRGB?
You can find the list of compatible devices here. We're constantly adding support for third-party devices.
What if my device is on the supported devices list, but SignalRGB doesn't detect it?
Under the My Rig section of SignalRGB, select USB / PCI Info. Please take a screenshot of this page with the device visible, and send the screenshot to email@example.com along with the name of the device. We will get back to you very quickly and support your device quickly. Join our Discord here, and we most likely can support it within 1 business day.
What is the difference between SignalRGB and SignalRGB Pro?
SignalRGB is a free software that enables users to control all their lighting through one software platform. SignalRGB Pro is a paid subscription service with additional access to our deep library of game integrations. We are always updating and adding new game integrations to SignalRGB Pro on a weekly basis.
What is included in SignalRGB and SignalRGB Pro?
SignalRGB is a free software that lets you control all of your RGB peripherals with a single, intuitive software application. SignalRGB has numerous lightscript effects that users can enjoy right after installation for free. SignalRGB Pro enables access to a plethora of paid effects. These paid effects range from our full collection of 70+ idle effects, 8+ audio visualizers, 70+ game integrations and customizable web-based GIF effects. You can find the pricing and features listed here.
How do I subscribe to SignalRGB Pro?
- Download SignalRGB from here.
- Install SignalRGB.
- Accept the Terms of Service Agreement.
- Create an account by clicking on any of the red boxed areas.
- Finish creating your account by inputting your information.
- Verify your email through the emailed link. If you did not get a verification email, check the email in the top right corner is correct (red box), and click “Click here to re-send verification email.” You should receive another verification email.
- Click on any of the red boxed areas to begin the subscribe process. When you begin the subscribe process by clicking one of these areas, a browser tab will open.
- You can then choose between the three different subscription options: $4.99/m, $3.99/6m, or $2.99/12m.
- Input your billing information. You may choose between your credit card, Paypal or Amazon as your payment method.
- Once your payment information is properly inputted, be sure to click subscribe. You will be redirected to a confirmation page.
- Within a few minutes (<5 minutes), the top banner will change to SignalRGB Pro and change color. Enjoy the full features of SignalRGB Pro!
What is SignalRGB’s refund policy?
You have 72 hours from the time of the initial subscription to cancel for a full refund. To cancel your subscription, follow the instructions here and please email firstname.lastname@example.org to request a refund.
Does SignalRGB respond to music?
If you select one of our Audio Visualizers as the active lightscript, SignalRGB will create lighting effects synced to any audio source playing on your PC. So it will respond to iTunes, Spotify, Pandora, Windows Media Player, YouTube Music etc.
Does SignalRGB respond to video?
Our “Screen Ambience” lightscript recreates the colors of your full screen on the canvas. That means if you want ambient lighting effects on your end peripherals, all you have to do is load up your video full screen and enjoy. It will work with any video player that is on-screen from YouTube, Vimeo, VLC, Quicktime etc.
Does SignalRGB respond to games?
With our deep library of game integrations, you are likely to find a game title that you play. To be sure, check out our list of game integrations here. All you have to do is select the lightscript title of the game you intend to play, and minimize SignalRGB Pro. To enjoy our library of game integrations on third-party peripherals, you must be subscribed to SignalRGB Pro. The game integration will use smart screen capture to recognize events in the game and trigger the effects. Game integrations use our Screen Ambience effect in combination with additional triggers to create an even more dynamic gaming experience.
How can I make lightscripts?
- Effects you make can be sideloaded by placing them in:
- To load your effects, restart SignalRGB. After adding a file to be sideloaded, SignalRGB sees all changes made to it which are hotloaded on file save.
- To publish effects, and have them backed up to your account, you can join our Developer Program. To do so, please contact email@example.com.
- Being a part of our developer program opens up debugging tools to use our SignalRGB Engine for screen capture, audio processing, and OCR.
I bought or own a Whirlwind FX product, do I have to subscribe to get access to SignalRGB Pro lightscripts?
All Whirlwind FX products enjoy FREE access to ALL SignalRGB Pro lightscripts only on Whirlwind FX devices. For example, if you have an Element keyboard and a Razer mouse, you will get full access to SignalRGB Pro lightscripts on your Element keyboard, and only if you subscribe to SignalRGB Pro will you also get access on your Razer mouse in addition.
My third-party devices are flashing white while using SignalRGB. What is causing this?
SignalRGB Pro lightscripts can only be used on third-party devices if you are subscribed to Pro. If you are not subscribed to SignalRGB Pro, your third-party peripherals will pulse white when you have a Pro lightscript selected.
If your RGB devices are flickering / flashing while using SignalRGB, it is likely that another application is trying to control them. To fix this, please close any other RGB control programs on your computer (iCue, Synapse, etc.) and reopen SignalRGB. If they appear to be closed, check task manager and end any associated processes.
Why are my internal components not showing up in SignalRGB?
Please refer to our supported devices page here. We are working diligently to support internal components such as motherboards, GPUs, and RAM. We should have internal device support coming in the fall of 2021.
Does SignalRGB support assigning macros?
We plan to support a macro system in the fall of 2021. Stay tuned for updates!
Why is my peripheral product frozen and not responding to content on the canvas? Why is half my keyboard stuck? Why are my mouse lights stuck?
When your peripheral is frozen and not responding to changes on the canvas, navigate to the devices tab and to the product with the issue. Make sure that the “dim” wheel is full brightness. Select the “move” option and make sure the capture region of the peripheral is completely on the canvas. Lastly, select the “config” option and make sure that each and every LED is not set to a specific color setting.
If your SignalRGB app is behaving oddly or is stuck in a crash loop, resetting it to default settings can fix many of these issues. To reset SignalRGB, launch the app while holding down the left CTRL key on your keyboard.
How do I unsubscribe from SignalRGB Pro?
- Click on the account icon in the red boxed area.
- Click on the “manage subscription” button, and a browser window will pop open.
- Click on your subscription.
- Click “Cancel Subscription”.
- Confirm your cancelation.
- Your cancelation will be confirmed. If you still are having issues, please reach out to firstname.lastname@example.org.
When I try to install SignalRGB, I get an error 0xc0000142.
Per our minimum requirements for SignalRGB, your CPU does not support AVX2. We do have an older build that may work, but it lacks the full feature set and only supports Whirlwind FX devices. Please reach out to customer service here for additional help.
Does SignalRGB support macOS?
We do not currently support macOS, however it is something that we intend to support in the future. Sign up here to our newsletter to get updates for when we release it!
When I try to install SignalRGB, I get an error saying VCRUNTIME140.dll and MSVCP140.dll is missing.
Please download the x86 version of the file here:
Install and restart your computer. After installation, attempt to install SignalRGB. Please reach out to our support here if you still have issues.
Why is my peripheral not showing media effects / flipping between effects a lot?
Make sure that the desired effect is selected. To do this, navigate to the effects tab and at the top make sure the selected lightscript is clearly shown. There are arrows above the “rule”. If it says “at idle, show ____ while media is playing, show _____” it means that the media lightscript will be the active lightscript when audio is playing, otherwise it will default to the idle lightscript.
Corsair Device Troubleshooting
If device shows up in iCUE:
- Backup any iCUE hardware profiles.
- Remove any hardware profiles from your Corsair devices.
- Close iCUE and SignalRGB.
- Restart only SignalRGB.
If device does not show up in iCUE:
- Close both iCUE and SignalRGB completely.
- Remove any hardware profiles from your Corsair devices.
- Unplug the device, then plug it back in.
- If the device is still not detected, perform a soft reset.
Do I need drivers to use SignalRGB?
In order for our launcher and engine to function, you'll need to make sure you've got 64-bit Visual Studio runtimes installed. Those can be found here:
In rare cases, you may also need x86 runtimes if they are not preinstalled on your system. Those can be found here:
If you connect a Lightstrip and it isn't showing up in the devices pane of the engine, you may need serial drivers. Those can be found here:
If you connect a Vortx and it isn't showing up in the devices pane of the engine, you may need drivers. Those can be found here:
If you are having any other issues, please contact support and they will help you resolve the issues you are having.
Does SignalRGB support ultrawide monitors?
SignalRGB does not support ultrawide monitors, however it is something that we intend to support in the future. Sign up here to our newsletter to get updates for when we release it!.
Do I need to firmware update my devices to use SignalRGB?
Some RGB devices require a firmware update to work properly with SignalRGB. Please close SignalRGB, open the manufacturer's software, check for firmware updates, and run the firmware updates. Then close the manufacturer's software and reopen SignalRGB.
Can I add support for my own devices to SignalRGB?
Due to the open nature of SignalRGB's plugin system, it is possible to add your own devices. A guide to do so can be found here.
This process requires technical knowledge and can lead to system instability if done incorrectly. If you attempt this process, you are doing so at your own risk. Do not attempt to follow this guide on a laptop computer.
If you are not comfortable adding a device yourself, feel free to request it here.