FX Strip FAQ
What are the FX Strip's System Requirements?
The following are required to use FX Strips:
- A free USB port (Type A, 2.0 or higher)
- Windows 10 or 8.1
- 250mb of disk space
See the PC system requirements of SignalRGB software here.
Are FX Strips daisy-chainable?
Yes, FX Strips are designed to be daisy-chained. 2 or 4-strip configurations come with 1 controller and 1 extension cable for each LED strip.
How are the FX Strips powered?
FX strips are powered via their controller from your computer's USB port. This means no additional AC adapters or power converters are required.
How do I control the lighting on my FX Strip(s)?
To customize the lighting on your FX Strips, you will need to download and install our software, SignalRGB. It is available for download here.
Are FX Strips designed to be used inside or outside of the computer?
FX Strips can be used anywhere in proximity or inside of a computer. They work well as interior illumination for the computer itself, as backlighting for monitors and TVs, and in countless other configurations. The foam adhesive on the back allows FX Strips to be attached to most surfaces.
My FX Strips are not responding to SignalRGB. How do I fix this?
Make sure the FX Strip’s USB is not plugged into your PC. Double check all the strips are fully seated in every connector along the chain. Open SignalRGB. Plug in the USB plug into your PC. If you are still having issues, please reach out to us here.
Why are some of the LEDs on my FX strip not working?
When your peripheral lighting is frozen and not responding to changes on the canvas, navigate to the devices tab and to the FX Strip. Make sure that the “dim” wheel is full brightness. Select the “move” option and make sure the capture region of the peripheral is completely on the canvas (white box inside canvas box). Lastly, select the “config” option and make sure that each and every LED is not set to a specific color setting. Warning! You cannot add LEDs onto the FX strip beyond the kit you purchased. Each one of our control cubes are specified for a limited number of LEDs and every LED beyond that specified amount will not work.
Do I need drivers to use FX Strips?
In order for our launcher and engine to function, you'll need to make sure you've got 64-bit Visual Studio runtimes installed. Those can be found here:
In rare cases, you may also need x86 runtimes if they are not preinstalled on your system. Those can be found here:
If you connect an FX Strip and it isn't showing up in the devices pane of the engine, you may need serial drivers. Those can be found here:
If you are having any other issues, please contact support and they will help you resolve the issues you are having.